Critical to keeping your equipment performing is parts availability and in the case of an emergency, immediate on-site field support. Dura Equipment Sales understands this and has unparalleled support service capabilities. We have a fully stocked parts warehouse and an international network of suppliers and subsidiaries stocking parts you would expect available immediately. Our Field Support technicians are highly trained and equipped to diagnose any challenge that may arise.
We pride ourselves that all care is taken to ensure that our Foton Lovol customers’ machines are protected by using only genuine Foton Lovol parts. We have a dedicated Foton Lovol Warehouse that are designed and stocked to perform like no other. Our parts support will maintain your machine’s optimum performance and are backed up by our Dura reputation.
When you buy a Foton Lovol or a Dura Approved equipment, you also get the full support and commitment of the Dura reputation. Having a qualified person at your site as quickly as possible is our motto. Our dedicated and highly trained Field Support technicians will bring assistance anywhere. We have trained personnel to attend to your emergency 24 hours a day, 7 days a week. Once your problem is diagnosed on-site, our technicians will make recommendations to solve the problem as soon as possible. With authorised repairs, they will get any parts that you need and install them as it fits into your schedule. We are dedicated to bring the parts and service you need to get you up and running quickly and are known to always deliver on our parts and field support commitments.
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